In order to make sure your domain is set up correctly, I would recommend referring to our guide here which explains the process. This would usually indicate an issue with the SSL certificate, however we can work through this together to try figure this out.įirstly, is this a Shopify bought domain, or a third party domain that you have connected to your store? If third party, who is the domain provider and also when did you connect it to the store? I can confirm the same behavior on my end when I click your store URL that you linked above - on Google Chrome it says 'Your connection is not private'. I'd be happy to help you troubleshoot why your store domain is showing a security warning in web browsers. I tried Edge and had a similar experience. If I enter with url, Firefox opens it without any problem, and ironically, changes the url to, the redirect. I have screenshots if that would be helpful. Now I understand why my visitor # went into the toi Firefox does not trust this site because it uses a certificate that is not valid for The certificate is only valid for the following names: *., You can notify the website’s administrator about the problem."Ĭlicking on Advanced added this: "Websites prove their identity via certificates. The issue is most likely with the website, and there is nothing you can do to resolve it. You can’t add an exception to visit this site. Has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. "Did Not Connect: Potential Security Issueįirefox detected a potential security threat and did not continue to because this website requires a secure connection. I check in to the public face of the shop nearly every day. My shopify store is called MagsRags, and my official url domain name is.
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